Jaffa has worked in the public and vountary sector for 20 years, primarily supporting vulnerable households within welfare benefits and housing. He has experience of joint and single commissioning of supported housing services and outreach services for local authorities. Jaffa is a firm believer in that any service that works with vulnerable people should look at the individual as a whole and where possible help to get people back into education and employment. Employment empowers people to have choices and provides opportunities and positive outcomes in many unexpected and positive ways.